How do I request a free website migration?

We move your website, databases and email from your current host for free, with no downtime in most cases.

What we can migrate:

  • cPanel accounts from another host. This is the quickest, as we transfer everything in one go.
  • Websites from other control panels such as Plesk or DirectAdmin
  • WordPress sites from any host
  • Email accounts and their messages

To request a migration:

  1. Order your hosting plan, but do not change your nameservers yet.
  2. Open a ticket to the Migrations department with the subject "Migration request".
  3. Include your domain name(s), your current host's name, the current control panel you use and your login details for that control panel, or a full cPanel backup if you can make one.

We will copy everything across and let you know when it is ready to test, usually within 24-48 hours. Once you are happy, update your nameservers (see How do I change my domain's nameservers?) and your site will switch over.

Security tip: once the migration is complete, change your password at your old host. Do not cancel your old hosting until your new site has been running for a few days.

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