Your client area and cPanel have separate passwords. We recommend a different, strong password for each, stored in a password manager.
Client area password
- Log in to the client area.
- Click your name in the top-right corner and choose Change Password.
- Enter your current password and your new one, then click Save Changes.
Forgotten it? Click Forgotten Password? on the login page and we will email you a reset link.
cPanel password
- In the client area, go to Services > My Services and click your hosting service.
- Click Change Password in the left-hand menu.
- Enter and confirm a new password and click Save Changes.
You can also change it from inside cPanel under Preferences > Password & Security. Changing your cPanel password does not change your email account passwords.
For extra protection, turn on two-factor authentication. See our Security article on 2FA.



