We include free migrations for reseller customers too. For a handful of accounts, you can do it yourself.
Moving a cPanel account from another host
- In the old cPanel, go to Files > Backup and click Download a Full Account Backup. Choose Home Directory as the destination and wait for the backup email.
- Download the
backup-….tar.gzfile. - In your WHM, go to Backup > Restore a Full Backup/cpmove File, upload the file and click Restore.
- Test the site using your computer's hosts file, or a temporary URL, before changing the domain's nameservers.
Moving many accounts, or from a non-cPanel host
Open a ticket with the list of domains and access details for your old host. We will move them for you and confirm when they are ready to test.
Your customers' email will move with their account. Change the nameservers at a quiet time of day to keep any disruption to a minimum.
